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Roles: owner, admin and member

What can each role do?

Member Admin Owner
Play under the organisation’s content and plan yes yes yes
See the member roster yes yes yes
Leave the organisation yes yes no — see below
View and regenerate the invite code no yes yes
See another member’s shared Skill Passport no yes yes
Remove a member no yes yes
Ban or unban a member no yes, except a peer admin yes
Promote a member to admin, or demote an admin no no yes
Change settings (auto-join domain, question privacy, default dimension) no yes yes
View analytics, run projects, manage content, cosmetics no yes yes

The owner is the one member who can’t leave on their own. To hand off ownership, the owner offers it to an admin from the member list; that admin must accept before anything changes, and the owner can cancel the offer any time before they do. See Moderate your organisation.

A new member is a member. Only the owner can make someone an admin or demote one back, and only the owner can ban or unban a fellow admin.